You can find out more on our flying with children page. There are a number of sources to give you the latest travel information. If youre still having issues, please contact our team who will be able to re-send your documents to you. If you wish to go on an excursion whilst on holiday, you do this at your own risk. Your holiday confirmation contains plenty of useful information for your trip. See the baggage allowance question for more details. EBI.AIs Lobster platform is an advanced chatbot creator, mainly targeted to large companies with advanced needs. I've added incorrect contact details when making my booking - how can I fix this? This applies only to the first time you cancel your booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Booking Conditionsapply. Booking conditions apply. Unique promo codes If you received a unique promo code by email or any other channel the terms and conditions for that code are provided alongside. Im looking to book a holiday for a group of ten people or more can I do this online? While staying logged in, once youve found the trip youd like to book and have reached the payment page, youll be able to use your credit as payment towards your holiday. Pleaseget in touchwith our team who can advise on whats possible for your holiday. Remember to take a copy of your policy with you, especially the emergency assistance contact number. WebOur easyJet Chatbot is now available on easyJet.com . If it doesn't give you the information you need, read further below for more details. If one or more of your flights are cancelled before you go, we will do our very best to move you on to a suitable alternative flight. You can visit, where youll be able to browse, tailor and buy your trip at the click of a few buttons. Prices are subject to change. Transfers included: Applies to beach & lake holidays only. We'll need to let our transfer partner know and there may be additional costs to take these items. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. Booking Conditionsapply. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. You can create your personalized chatbot in minutes using their flow builder without writing a single line of code. All of the hotels we describe as adult only are chosen with adults in mind, and have a minimum age limit of either 16 or 18 years. If you have a flight only booking with easyJet, please see the airline website for further information. For more information about the passport requirements for your destination, please refer to the government website. Find out more about our sustainability journey Every easyJet holiday includes a flight and hotel, along with 23kg of hold luggage per person for your flights. Tidio is a live chat platform powered by chatbots. Free Child Places -One free child place for every two full paying adults sharing accommodation is available on selected holidays departing between 01/04/2023 and 31/10/2024, where you see the Free child place label, subject to availability. If your return flight is cancelled while you're on holiday, please try not to worry. If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. We recommend you add it to your mobile phone contacts before travelling and you leave a copy of your travel details with your next of kin or an emergency contact. If you have any specific dietary requirements, it is your responsibility to ensure the hotel, restaurant or bar is aware of these on your arrival. Offer only available by phone. Be aware that standard insurance will not cover accidents from quad bikes and mopeds which could mean you will be required to pay any medical bills should you be injured. IAG, which easyJet holidays Ltd (ABTA Y6633) is ATOL protected (11694). While a number of hotels that we work with are able to accept bookings for stag or hen dos, this isnt always the case. Please ensure that any instructions provided at safety briefings prior to and during an excursion are adhered to. Brands can easily integrate customer support chatbots to cater to simple concerns of prospective customers and pass on the complex issues to customer service agents. If you have You can do this by: This is a guide only [correct at 17th May 2022] and subject to change without notice. Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. How do I use my easyJet holidays voucher or add a promo code? A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. After hours chatbot. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. If this is important to you, please check the hotels policy on smoking before you book. On all easyJet holidays, a generous 23kg bag (hold luggage) is included for each person as standard. Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. Prices are subject to change and holidays/dates are subject to availability. Find out more on our dedicated page. WebAs easyJet is an all-digital airline, getting in touch with a live person is tedious at best. From our Best Price Guarantee to the flexibility to change plans, youre protected, and thats a promise. We may highlight that certain facilities are payable locally youll have to pay to use these when you arrive. Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. What does an all-inclusive holiday include? If we do have to cancel your holiday, we really hope this will give you even more reason to re-book with us again. Noise: Road traffic or aircraft noise may be heard (if you are near a flight path). Refresh the The cost of international healthcare can be significant, insurance does more than pay for it, it can also provide the support to get the best care and get you home afterwards. Can I set up a direct debit to pay my holiday balance? Can I use my easyJet Plus benefits on an easyJet holiday? For this reason we wont have traditional holiday reps in your resort or hotel, a welcome meeting, or notice boards or information books. To use our site, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. WebAn Easy Way to an easyJet Refund. Some tourists have experienced difficulties exiting Morocco due to the lack of entry stamp on their passport. Passengers of BA-owner IAG and rival EasyJet have yet to reclaim some 724m (643) in travel vouchers going back to the beginning of the pandemic. The price shown includes a reduction equivalent to one or more free nights stay. There is no waiting time and you will be taken directly to your accommodation. If youre travelling with family or friends on the same flight and booking, you can pool your total weight allowance. Where can I book excursions, tours and activities for while Im on holiday? Offer applies to all easyJet holidays with only one adult on the booking from applicable UK airports, subject to availability. Drift: Best Sales Chatbot. The ground team will keep you informed of when your luggage will be returned to you. Maximum total size (length + width + height) must be under 275cm. Type in the buttons title. It's really important that you give us accurate contact details when making your booking. We are proud that during these exceptional times, weve been able to refund customers within an average of 10 days from cancellation we know how important this is to you. However, if the disruption was caused by weather, industrial action, air traffic control restrictions or other reasons beyond our control, you wont be eligible for compensation. Our transport providers are the local experts and will use their knowledge of the destination and airport experience to calculate your transfer pick up time to ensure your journey to the airport is stress free and that you arrive with enough time to drop off your bags and clear security. Are there restrictions with the use of sports and watersport facilities/activities? HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. These visas are valid for stays of up to three months. Maximum one free child per room. There may be a local charge for air conditioning in some rooms. When you book an easyJet holiday, you'll be issued with two reference numbers; your holiday booking reference which starts with a number, and your easyJet flight reference which starts with a letter (this may not be available until 30 days before departure). Some countries (such as Portugal) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. You may find your holiday resort or accommodation, operates enforced smoking restrictions, which may extend to rooms and balconies, or in some cases the whole property. You can find out more about our partner airlines on our, If youre an easyJet Plus member, your existing. Every easyJet holiday includes a flight and hotel, along with including 23kg of hold luggage per person for your flights and transfers for beach holidays. Alternatively, if you already have an easyJet holiday booking with an outstanding balance, login toyour accountusing the email you used to book and view your booking. BotPenguin is the most well-known and most effective chatbot creator. If youre on a beach holiday, a transfer will be automatically included if you book more than 36 hours before travel. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. You will need to leave your room by mid-morning or mid-day on the last day of your holiday. Safety restrictions (such as age/height restrictions), safety briefings and tuition may be required before the hotel allows participation in certain activities. In touchwith our team who will be returned to you family or friends on same... Have a flight path ) important to you you book will keep you informed of when your luggage will deducted. 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