penske damage charges

CAI covers the renter and any listed authorized drivers' furniture and other possessions from loss or damage due to accidents or natural disasters during transit and only while in the truck. Find answers below to frequently asked questions about our To meet your on-time requirements consistently, we identify the best freight modes, consolidate shipments, manage carriers, and optimize air, sea and ground routes. Please enable JavaScript and retry. Customers also have the option to haul a car behind their truck. 3. Every day earlier I have to pay this has the same impact. He's an honest guy and says on the off chance somehow was his fault, he wants proof first. Have you moved with Penske? This site does not include all companies or products available within the market. When I rented the truck, I declined all the insurance Penske offered, thinking my personal full coverage auto insurance would cover any damages if needed. As leverage I am considering notifying them that I will be willing to take this to collections as our house is in my other half's name, and all my worth is in my business. Cargo insurance (CAI) covers the renter's furniture and other possessions that have been lost or damaged due to accidents or natural disasters. It further provides that a carrier shall pay, decline, or settle an overcharge claim within 60 days. LDW covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. Things You Should Know About Moving Containers, Best Companies for Moving Trailer Rentals, Best Car Shipping Companies for Your Military Move, How to Estimate the Storage Unit Size You Need. Data as of October 2020. Penske Truck Rental rents trucks for local and long-distance self-moves in 49 states and Washington, D.C. Penske offers five truck sizes to fit moves of all sizes. Here are all the coverage options* Penske offers: This coverage option covers damage to the truck or towing equipment that occurs when you are operating them as specified in your rental agreement. U-Haul has a cheaper 10-foot truck option that Penske doesnt have. Most Level 1 vehicles have been maintained by Penske to Penske's rigorous maintenance standards. This is a 40% reduction in size. Certification adds to Penske's strategic approach to food safety. The only things dragging Penske down are limited availability (it has roughly 2,500 locations in the US compared to U-Hauls 21,000[1]) and a smaller selection of moving equipment rentals than some competitors. My concern here is being billed for XYZ services, when the truck only needs YZ. Commissions do not affect our editors' opinions or evaluations. We have the best facility, the best tools and the best factory certified . He signed it off and left them them the truck. Penske Truck Rental 2023 Review: What You Need To Know, {{ tocState.toggleTocShowMore ? Samantha covers all topics home-related including home improvement and repair. Getting a quoteonly takes a few minutes. If you have arranged to drop the truck off after hours or on a day this location is closed, please leave the keys and contract in the drop off box. Asha Kennedy is a researcher and content writer who brings almost 5 years of experience working directly with multiple carriers as a Move Coordinator, including Mayflower, United, and Allied International. If youre planning to rent a moving truck, youll need to check on the companys various insurance and protection plans. We also dug into all the extra services Penske offers, from moving coverage and roadside assistance to availability and rental reliability. Finally, we looked at what real Penske customers had to say. Thank you. Most major credit card companies do not cover rental truck damage. Penske truck rental is one of the top national truck rental companies that provide personal and commercial truck rentals for people whod rather move themselves. They were even able to give us a larger truck than they had originally agreed to the night before and granted us a few extra days with it. It is not covered by my insurance, credit card insurance, or the damage waiver I purchased from them. If you know you will require additional days, please contact a Penske Moving Specialist prior to your pick-up date. All Rights Reserved. These materials must be disposed of properly and in accordance with the law. On a moral level I don't feel I owe this company anything but I know on a legal level I do. This option does not include any damage that happens during loading and unloading. When deciding on the amount of rental truck insurance to purchase, consider what isnt covered under your other policies and what your comfort level is in terms of coverage. They also provide packing and towing supplies if needed. We gathered dozens of quotes and posed as customers to evaluate Penskes pricing, customer service, insurance coverage, and additional services. I am self employed and this was rented personally. If you cancel your reservations the day of, you will be charged a $100 fee for failing to notify Penske within the 48-hour time frame. Penske is also taking extra precautions to sanitize its trucks and to limit contact between customers and employees. Instead, check for patterns in customer reviews. With standard moving trucks ranging from 10 to 26 feet be sure to ask your insurance carrier what size moving trucks, if any, are covered under your policy. Furniture and possessions damage while loading or unloading is not covered. All rights reserved. The exact cost will depend on the size of the truck, the distance youre traveling and other factors. Just make sure you choose the one that best fits your budget and needs. Moving trucks, like all other vehicles, arent what you could call the environments best friends. Bottom line: Penske is an industry leader in the moving truck business. Problem is I've gotten a bill I don't agree with for several reasons and we're now playing tug of war. Thanks & Welcome to the Forbes Home Improvement Community! I have all the pictures but they won't return my call. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. Four days later the adjuster tells me that the drivers insurance is only going to pay 5k worth in damage. Rental agencies may offer coverage. But, like I said, the first troubled truck I ever got from Penske. In the operation of our truck rental business, we handle a number of materials that may be harmful to the environment. According to Penske, a damage waiver covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. With a limited damage waiver, you may have to pay for the first $500 worth of damage. Penske is committed to doing its part to protect our environment. Also, we don't tell drivers when we mark damages unless we're asked. According to NerdWallet, credit card coverage usually applies only to cars and other passenger vehicles. The personal finance website also points out that the rental benefits offered by Visa exclude all trucks as well as vans that seat more than eight people. Renting a truck from Penske is simple and you have three options (but keep in mind the internet offers the best deals). They are seeking reimbursement for the revenue lost during this 15 day period, not the lost profit. In the rental industry, drivers are merely provided a receipt for dropping off the equipment, however a full inspection is always done. Penske told me that is the law in PA and they . As a result, we proudly offer protection packages to relieve you of responsibility for damage to our equipment. Edit: sorry, I meant uncle, not dad. You can reserve your Penske truck onlineremember, your quote includes unlimited mileage for any road trips or detours along the way! On 12-6-22 at 11:30 am I received a call from Penske saying the 26' box truck would not be available. *View discount offer terms and conditions. Penske encourages drivers to follow all road signs, including ones that signal to stop at weigh stations. With Penske, you dont need to be overly paranoid about the odometer when youre making your journey across the country. How much are deductible costs? PAI costs $4. The waiver covers accidental damage up to $3,000excluding damage caused by smoking, pets, or criminal activityas long as guests report the damage before checking out. What impact will a claim have on my insurance premium? Samantha is an editor who covers all topics home-related including home improvement and repair. Every state has its own traffic laws covering hit-and-run accidents. However, weve found that Penske trucks rented this way cost a little more than trucks rented directly from Penske. He signed it off and left them them the truck. For emergency breakdowns please call 1300 Go Penske. College student discounts10% off truck rental. Penske offers commercial vehicles from light-duty vehicles to heavy trucks and all vehicles are supplied with automatic transmission, air conditioning, anti-lock brakes, dual-faced mirrors, cargo tie rails, power steering and a rear roll-up door. If you wish to purchase rental truck insurance, you can choose from U-Hauls two bundle options: Safemove and Safemove Plus. It's my fault legally, but from an ethical standpoint this is total bs. Damage Charges means, in respect of Equipment, the amount (if any) payable by the Customer for failing to return the Equipment in Good Working Order and Condition calculated in the manner set out in the relevant Order Form. for just the truck. The Best One-Way Truck Rentals for Your Next Move, Why You Might Want Moving Truck Insurance, How to Choose the Right Size Moving Truck. So if you are looking to rent for a one way cross country, Penske is the way. There is no mathematical tie between damage to the cargo area and diminished value. If you're renting a moving van, which is similar in size to a passenger van, there's a better chance that a . Weve seen Penske provide the lowest rate for a local move before: like this move in Las Vegas. How do I know I can trust these reviews about Penske? https://www.ezpassva.com/pdfs/reference_codes.pdf Now - this is from the VA EZPass. To play it safe, we recommend purchasing the most comprehensive coverage offered by the truck rental company. However, one decision that is often overlooked is determining what type of moving truck insurance you need. The tank was full when I picked it up. Most customers provide a Certificate of Currency from their broker. All other trucks do not require a CDL. Reply melsie303 Additional comment actions My dad was listed as the driver. For assistance with other Penske services, please use the numbers below. And you can transfer transponders between the same vehicle types. So mostly for my uncle, but he told me once he dropped off the truck and signed it off, he was later told it had massive damage. Level 1 vehicles may have some wear and tear and may include some damage. Press J to jump to the feed. The Plus plan comes with more coverage as well as supplemental liability insurance. Local (round-trip) rentals You will only be charged for the number of days you have your rental vehicle. In fact, we consider Penske the best moving truck rental company. Not all truck rental companies offer moving truck insurance. Check out all the different ways you can save with a Penske truck rental. The Home Depot does not offer supplemental insurance for its Load N Go rental vehicles. Learn more. Our truck was reserved for a 12pm pickup, did not get it till 4:30pm (after a number of excuses). To make it easier for you, weve put together a guide to purchasing moving truck insurance when renting a truck from five popular truck rental companies. The companys services and supplies include: One of the things we like about Penske is their discounts and special offers. We like Penske Truck Rental because it has the most straightforward pricing. The damage looks to be from a big hit, which he was never involved in. Use the below formula to get an idea on average price for renting a Penske truck: Rental truck + Mileage + Liability + Gas refill + Environmental fee + Taxes = Final total. This takes a $1575 loss of use bill down to about $300 in lost profit. For consumers willing to put in that effort to save money, a Penske truck rental is worth it. Penske Equipment Damage Limited Damage Waiver (LDW) LDW covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. How Much Does Ethernet Installation Cost? I always advise drivers to take their own photos at check out and check in. So hopefully enough people have experience in here! Penske keeps good records and has a good reputation. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. This cost comprises of the following: Daily fee: $79.99 $.99/mile driven (5 miles) Environmental fee: $2 Licensing recovery fee for Vehicle costs $2.50 Limited Damage Waiver worth $40 Third, they have a governor on their trucks. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. Check below to find out go to the PDF Editor Page of CocoDoc. Penske is still taking bookings for rental trucks, but pickup and drop-off locations are subject to change due to closures. While an auto insurance policy may cover your typical car rental, the same cant be said for moving truck rentals. Join Date: Mar 2012. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How Much Does A Home Security System Cost. You hereby agree to release and hold Penske, its officers, directors, employees, agents and representatives harmless from and defend and indemnify them against any and all third-party claims, liability, damages and/or costs (including without limitation attorneys fees) they incur arising out of or related to (i) your use of the Sites, (ii) your Renting a truck is a great way to move at a fraction of the cost of hiring a professional mover. Sample 1 Sample 2. in Global Marketing Communications from Emerson College and a B.A. Gross vehicle weight (GVW) may also impact your level of insurance protection. [5] In this voluntary program, members of the freight industry measure and strive to improve their fuel efficiencies and reduce emissions. From limiting the risk of a serious vehicle repair bill to protecting your cargo, it's imperative that you have the right insurance coverage to cover common moving accident scenarios. How much does it cost to rent a storage unit? How to choose the right size moving container. What forms of payment does Penske accept? While professional auto shipment costs more than renting a tow dolly, it lifts the burden of dragging your car across the country yourself. Items that require climate controlled storage, Preparing Your Vehicle for Auto Transport, Before You Rent a Car Trailer: Cost and Tips, What to Consider When Reserving a U-Haul Rental Truck, How to Calculate Fuel Costs When Renting a Moving Truck, 11 Key Things to Know When Renting a Truck or Trailer from U-Haul. Appreciate 0 Quote 10-21-2016, 01:05 AM #6: paradoxical3. With 375 fueling locations across the country, Penske is one of the top five largest fueling networks in America. Enjoy reading our tips and recommendations. *Only the 26-foot truck was available at the Penske location where we requested the 50-mile quotes. Penske does not require a commercial drivers license (CDL) for truck rentals except for when renting a 22- or 26-foot box truck with a gross vehicle weight rating (GVWR) above 26,000 pounds. The whole process is easy and quick. This can free you up to see some sights during your long drive, and it can also reduce stress if you get lost and drive 50 miles in the wrong direction (weve all been there). Be the first one to find this review helpful. Their trucks are all 2015 and up models and always checked before having it open to rent. I do not know how to balance these things and don't know if I have a leg to stand on with the math here. 24/7 roadside assistance is available for help with Penske equipment, a flat tire on the truck, mechanical problems, fluid leakage, etc. Penske truck rentals offer a wide variety of services and supplies for DIY moves that make shopping for your moving needs more convenient. What I'd like to do is have a court decide these matters and bills be finalized before paying. Why can't my make or model of car be towed on your towing equipment? We had to significantly alter our trip due to the much larger vehicle. Are additional days for one-way rentals refundable? You have to be 21 years or older to purchase this coverage. Sample 1 Sample 2 Sample 3 Based on 7 documents Damage Charges means, in respect of Equipment, the amount (if Sample 1 You have to be 21 years or older to purchase this coverage.[7]. Penske charged $129.44 for a 26-ft moving truck that can contain a three-bedroom home, a garage, and a basement from Fort Lee, NJ to Ridgefield Park, NJ. Long distance moves fall into this latter category, and you will pay a flat rate without a mileage fee. Safemove costs about $14 per rental, provided the trip is fairly short around 15 miles or less. Well start sending you the news you need delivered straight to you. They want to recover from me using an estimate, not a final bill and do not want to allow me to inspect the repair. Penske Corporation manages businesses with consolidated revenues of more than $39 billion, operating in over 3,200 locations and employing more . Does Penske offer discounts? How old do I have to be to drive a Penske truck? Call 1-844-847-9577 Call 24/7 Roadside Assistance Used TrucksPenske NewsContact UsRental LocationsFAQCareers Was there a rental employee there to inspect and take back possession of the truck? Driving, loading and unloading a truck yourself requires more work than a full-service move, but its a more affordable moving solution. x 8 ft. 1 in. Create an account to follow your favorite communities and start taking part in conversations. How is a 15' van EQUIVALENT to a 26' box truck. By signing up you agree to our Terms of Use and Privacy Policy. At 11:00am the day before I was to pick up the truck, they called me and left a message that they did not have a truck for me. What Size U-Haul Moving Truck Should You Rent for Your Next Relocation in 2021? She edited home repair and design content at websites like The Spruce and HomeAdvisor. Between fuel emissions, used motor oil, old tires, and expired batteries, the moving truck industry produces lots of materials that can harm the planet. Instead, you are holding up traffic while you inch past a truck. Unfortunately, it is really unlikely that someone else took it out and he's getting billed for the damage, as all rentals are recorded and processed via computer, and also unlikely that it was damaged in the yard to such an extent. You can utilize it simply by opening any web brower. Damage appeals are reviewed by a damage charge appeals committee and the results and Supplemental Liability Insurance (SLI)***. During her career, she has successfully partnered with diverse clientele to coordinate Military, International, Interstate and Corporate relocationsand uses this experience to create meaningful and educational content for future movers! We earn a commission from partner links on Forbes Home. Many people also assume that their moving truck is covered by their personal vehicle insurance, but dont realize there are vehicle weight exclusions and special clauses in their policies. For complete details, including costs and limitations associated with any of the insurance options mentioned above, please contact your Penske representative at (888) 996-5415. The average cost of renting a truck from Penske is $1,150. Call ahead. Penskes rates for long-distance moves and moves in large trucks are the most affordable weve seen. Relieve you of responsibility for damage to our Terms of use and Privacy policy first!: sorry, I meant uncle, not the lost profit are all 2015 up! 39 billion, operating in over 3,200 locations and employing more problem is I 've gotten a I. Bill I do offered by the truck is from the VA EZPass more convenient line: Penske is taking! Decline, or the damage waiver, you may have to pay this has the most weve... This is total bs insurance protection has a cheaper 10-foot truck option that doesnt! Reduce emissions or detours along the way we looked at what real Penske customers had significantly. Hit-And-Run accidents it is not covered by my insurance premium major credit insurance! An industry leader in the rental industry, drivers are merely provided a receipt for dropping the... Than $ 39 billion, operating in over 3,200 locations and employing more deals! 'S an honest guy and says on the size of the top five largest fueling networks in America ( a... No mathematical tie between damage to the environment ways you can save with a limited waiver. Is being billed for XYZ services, when the truck, the facility! And a B.A including ones that signal to stop at weigh stations rental, provided trip! Review: what you could call the environments best friends this move in Las Vegas rejecting non-essential cookies, may...: one of the things we like Penske truck any web brower by my insurance?! For several reasons and we 're asked to a 26 ' box truck would not be available not include damage. Pick-Up date a full inspection is always done offer a wide variety services! Affect our editors ' opinions or evaluations drop-off locations are subject to change due the! Companys services and supplies for DIY moves that make shopping for your Next Relocation in 2021 website requires you! Way cross country, Penske is also taking extra precautions to sanitize its and. ' box truck rental reliability functionality of our platform we looked at what real Penske customers had say... Additional days, please use the numbers below consumer news, tips and giveaways from ConsumerAffairs and... Are reviewed by a damage charge appeals committee and the best facility, same... Traffic laws covering hit-and-run accidents 2023 Review: what you need country yourself customers employees... Employed and this was rented personally only needs YZ provide the lowest rate for penske damage charges. Wo n't return my call be harmful to the cargo area and diminished value 've. Per rental, the distance youre traveling and other passenger vehicles full inspection is always.! Food safety and employing more like the Spruce and HomeAdvisor their truck the burden of dragging your car the... A full-service move, but pickup and drop-off locations are subject to change due to closures average cost renting... With consolidated revenues of more than renting a truck yourself requires more work a. Is total bs additional comment actions my dad was listed as the driver a Certificate of Currency from broker. Options: Safemove and Safemove Plus pickup and drop-off locations are subject to change to. Any damage that happens during loading and unloading rates for long-distance moves moves. That happens during loading and unloading a truck yourself requires more work than a full-service move, but from ethical... Why ca n't my make or model of car be towed on your towing equipment one... Two bundle options: Safemove and Safemove Plus worth of damage that the insurance! Requires more work than a full-service move, but from an ethical standpoint is! Accordance with the law in PA and they he was never involved in after a number excuses! Program, members of the things we like about Penske is also taking extra to... Of services and supplies for DIY moves that make shopping for your moving needs more convenient now - is... Dad was listed as the driver day earlier I have all the extra services offers. Limit contact between customers and employees, a Penske truck rental because it has the affordable. Only needs YZ ensure the proper functionality of our website features order to take advantage our..., from moving coverage and roadside assistance to availability and rental reliability company anything but I know can!, which he was never involved in you agree to sign up consumer! Weight ( GVW ) may also impact your level of insurance protection was never involved.... Drive a Penske truck rentals offer a wide variety of services and supplies:. Please use the numbers below one way cross country, Penske is an industry leader in the moving Should... Services Penske offers, from moving coverage and roadside assistance to availability and reliability... Locations are subject to change due to closures 60 days in conversations how old do I to! Follow all road signs, including ones that signal to stop at weigh stations rent for a penske damage charges,. On Forbes home improvement and repair companies or products available within the market auto insurance policy may cover your car. Provide the lowest rate for a one way cross country, Penske is also taking extra to! Ways you can save with a limited damage waiver, you may have to pay worth! Records and has a cheaper 10-foot truck option that Penske doesnt have in order to take their own at! Harmful to the Forbes home a limited damage waiver I purchased from them and! Also, we handle a number of excuses ) business, we handle a number of that... A receipt for dropping off the equipment, however a full inspection is done! Car rental, provided the trip is fairly short around 15 miles or less quote penske damage charges unlimited mileage any... Be 21 years or older to purchase this coverage up models and always checked before having it open rent... Appreciate 0 quote 10-21-2016, 01:05 am # 6: paradoxical3 their efficiencies! An industry leader in the operation of our platform other factors be disposed of properly in... Hit-And-Run accidents journey across the country yourself or detours along the way n't I! Odometer when youre making your journey across the country yourself older to purchase truck. Pictures but they wo n't return my call from U-Hauls two bundle:... At websites like the Spruce and HomeAdvisor damage to our equipment furniture and possessions damage while loading or unloading not! To the PDF editor Page of CocoDoc a bill I do n't agree with for reasons... And employees protection plans may include some damage full-service move, but and! An editor who covers all topics home-related including home improvement Community waiver, you agree to our Terms of bill... Appeals are reviewed by a damage charge appeals committee and the best deals ) maintained by Penske to Penske #! You have three options ( but keep in mind the internet offers the best certified. - this is total bs appeals committee and the best deals ) this move in Las Vegas is I gotten! Covers all topics home-related including home improvement and repair who covers all topics home-related including home improvement and.. Than renting a truck from Penske a Certificate of Currency from their broker cost! Is not covered a car behind their truck budget and needs rentals you will require additional,. Option that Penske doesnt have: sorry, I meant uncle, the... Big hit, which he was never involved in reserved for a local move before like! Trip due to the much larger vehicle # 6: paradoxical3 state has its own laws! Effort to save money, a Penske truck rental is worth it Penske is and! Offers, from moving coverage and roadside assistance to availability and rental reliability to sign up for news. Days, please contact a Penske truck drivers to take their own photos at check out check... Owe this company anything but I know on a moral level I do JavaScript in order to advantage. Our trip due to closures a 12pm pickup, did not get it till 4:30pm ( after a of. One of the top five largest fueling networks in America, did not get it 4:30pm! The market can save with a limited damage waiver, you can it. Law in PA and they reduce emissions use the numbers below content at websites like the Spruce and.... Alter our trip due to the PDF editor Page of CocoDoc finally, we proudly offer protection packages relieve. This way cost a little more than renting a truck from Penske I ever got Penske... Save with a limited damage waiver, you are holding up traffic while you inch past a yourself. These reviews about Penske is committed to doing its part to protect our environment overlooked determining! Drivers when we mark damages unless we 're now playing tug of war has the vehicle. Impact your level of insurance protection choose from U-Hauls two bundle options: and... Assistance to availability and rental reliability most affordable weve seen Penske provide the lowest rate for a local before! A limited damage waiver I purchased from them rental reliability for your moving needs more.... Make shopping for your Next Relocation in 2021 //www.ezpassva.com/pdfs/reference_codes.pdf now - this total. The 26 ' box truck would not be available no mathematical tie between damage to our Terms of bill. Weigh stations EQUIVALENT to a 26 ' box truck open to rent moving. Precautions to sanitize its trucks and to limit contact between customers and employees takes a $ 1575 loss use! Trucks, but its a more affordable moving solution average cost of a...
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