Whats the best way to have a lack of compensation and incentive conversation in your department? The total cash compensation may get paid differently by industry, location, and other factors. If you continue to use this site we will assume that you are happy with it. About how my education could help at regions. As well, don't hesitate to talk about your ability to train others when needed to ensure that the necessary work gets completed. While we were short staffed in the store, it took a full team effort to ensure that customer questions were being answered, shelves were stocked and registers weren't getting backed up. Followed the instructions and my First interview was virtual with regional manager. The process took 1 day. Why do you want to work in this Regions office? How is pay, wlb & work culture. I applied online. 11/30/2022 12:30 PM. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. If hired for this position, what would you be able to contribute to this team based culture? While I always try to be a subject matter expert on any job that I do, working with external customers can always bring new things. ", "I show integrity in my work in everything that I do. How is pay, wlb & work culture. How is their IT department for roles like Director or VP? Behavioral Interview Questions. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. Regions Financial Corporation is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. This company has a positive atmosphere that many graduates would enjoy. The average salary for Financial Relationship Consultant at companies like REGIONS BANK in the United States is $56,899 as of January 26, 2023, but the range typically falls between $48,830 and $64,969. Regions Financial 401K Plan, reported anonymously by Regions Financial employees. The man on the left is Delonte West. You may begin the application by creating a login or you can sign into your LinkedIn account to apply. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. I have the ability to connect with and relate to any individual on a personal level as this is so important in the financial field. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions. There were some questions that were tough and some get to know you style. Does anyone know about the Operation sales support analyst role at blackrock? Feel like they interview an excessive amount of candidates but could be wrong. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. I applied online. Practice4Me 2018-2023, All rights reserved. Contact. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. I applied online. The purpose of this role is to create meaningful personal connections with customers, identify ways for Regions to meet customer needs, and assist in resolving end to end customer sales and service inquiries. How can you stand out? Sam Houston State University . "Give an example of a goal you reached and tell me how you achieved it. I interviewed at Regions Financial (Naples, FL) in Apr 2019. It was a very structured interview process that focused mostly around behavioral questions. The second interview will consist of two managers asking you questions to see if you are a good candidate. We havent talked yet, but Im expecting great things. This may include sharing responsibility for greeting customers and processing basic transactions to ensure customers bank when, where, and how they want, Ownership and resolution of customer issues, Refers customers to an internal team of experts when complex financial goals and needs are recognized, Ensures safe and sound banking practices including adherence to all applicable laws and regulations, One to two (1-2) years previous banking and/or lending experience, One to two (1-2) years experience handling cash in a bank environment, One to two (1-2) years prior relationship based client consultation, Ability to assist customers with digital banking offerings, Ability to handle multiple priorities simultaneously, Detailed skills and competency reports for specific positions. They send you your offer letter and then you do the drug testing and fingerprints and wait for a call so you can schedule a start date. In this role as a Personal Banker, your customers will expect that you tailor your approach to meet their needs. Describe a time you went above and beyond for a customer? As a Personal Banker with Regions Bank, you will be dealing with a wide variety of clients and your interviewer will be looking to hear that you are able to tailor your approach to working with many different personalities while maintaining a knowledgeable and professional approach with each person. I pride myself on ability to build trust and rapport with those that I work with and I do this by being very genuine in all of my interactions and finding time to connect personally with all that I work with. 1. I want to work at Regions Bank because I want to become a financial advisor. While it has taught my children many valuable lessons, I have taken a great sense of humility from this time into my work life.". To really sell your interviewer on your ability, try to use a real world example where you used features and benefits to meet someone's needs in a sales related situation. He If I could use any resources like a company intranet page or other documentation to help solve the issue myself, I wouldn't hesitate to do that either. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Staying organized is essential to make sure that you are thorough and pay attention to details, to keep customers happy. It also wants performance-driven employees. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Florissant, Missouri, 63033. A person's financial situation is private and I would take all necessary measures to keep conversations as private as possible in this role. The process took 2 weeks. They were nice and conducted the interview in a respectful manner. While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. My manager kept telling me that I had the skills necessary to do so. Non confrontational. Add an Interview. Can you convey to us how you put top-notch customer service at the forefront in the past. Regions Bank is one of the most reputable banks in the United States. There was never a discrepancy, in the four years that I worked there. The process took 4 weeks. As you prepare for a question like this for your interview with Regions Bank, think of a situation where you can highlight both of these things and don't hesitate to tell your interviewer the reasons why the failure occurred. Be sure to check out our ranking of the top firms in the field. I feel that many of my positive work-based skills and qualities are because of how she interacted with and trained me. Consider sharing a professional challenge or a situation you overcame in school. To do this, I will continue my related education and take any training opportunities that come my way.". was previously known as a Financial Services Specialist. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. Sent them my resume and they sent it to the company. I liked that they had recruiters so if you werent chosen after an interview at one location, you were notified of a similar position at a different branch. Any insights would be helpful. After that if you get the job they'll give you a call and you'll kind of know at the end of your interview. Describe a time when you had to deal with a difficult customer. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. ", "In my current role, I was the person who was informed that we were losing one of our biggest clients to a local competitor. The process of the interview was very simple. They asked about me personally and took the time to provide feedback! Listed below are some examples of questions you may face at the interview: Regions Bank desires employees who are customer-driven and committed to service. The people I have talked with are all super friendly! Overall was a very smooth process and went very quick. You may experience a variety of issues related to customers or technical issues while working in the banking industry. During my career, I've been complimented for my openness to feedback from others and my willingness to help other members of my team when needed. I received an offer for employment less than a week after the interview! The tougher questions included some in depth understanding questions/very analytical questions. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. The process took 2 weeks. I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. Havent had my interview yet. Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. Floor Director About 11 days later I got a phone call to schedule an interview for the next day. ", "For me, success is achieved when I can be proud of what I have accomplished in the day, and can also be proud of the attitude that I kept while meeting those accomplishments.". By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. I've been in both of those situations and as long as the customer leaves satisfied with a smile on their face, I know it was a job well done. Very laid back interview. Our date tracking prior to 2019 was not accurately kept. This required me to tap into my ability to lead change management for my work and my team. What in your education has prepared you to work at Regions Bank? 3 Regions Financial Internship interview questions and 3 interview reviews. The process of the interview was very simple. Our interview questions and answers do not represent any organization, school, or company on our site. Learn more here. On a work level, the targets that are set out for me as well as the professional development that I seek. OR. As a Teller with Regions Bank, you will be responsible for the receipt of cash and distribution of cash to customers that come into the lobby and drive-thru of the branch location you would be working at. Meet and greet before hand. I always remain respectful to the needs of others and do my best to keep a smile on my face and stay positive at all times. You must create your own answers, and be prepared for any interview question in any interview. It had some standard math problems and scenarios. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. How do you handle goal setting for yourself? Answer dates might appear two to three weeks before they were published. The two (branch manager and regional manager) asked typical questions about problem-solving and customer service skills and experience. Both interviews focus on customer service skills and sales experience. I had two interviews, one with HR and one with the Branch Manager. Give an example that demonstrates your perseverance and proactive approach to facing a challenge or conflict. Then they asked me how I have overcome objections in the past when selling a product or service. I am confident in my ability to find a solution to last minute, or unexpected, problems.". I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? He was slamming desk drawers and using really inappropriate language. ", Written by Ryan Brunner on October 7th, 2020. The purpose of this page is to help you prepare for your job interview. I got along with the boss so it went very well. , How do you plan on going about being successful in this position? Apply for Financial Relationship Consultant at Regions today! From there we took a lot of lessons moving forward and I worked through a new customer service policy for my team to follow moving forward.". Second with the branch manager in person. Psychometric tests help Regions determine if you have the appropriate talent and attitude for a job at Regions. Interviews were fairly unstructured, more behavioral and fit questions than anything else. Once you have a phone interview with the recruiter, he/she will recommend a second interview. This has led to my total duties doubling over the course of four years. Having not had experience supervising individuals up to that point in my career, I was very hesitant at first. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? As you can see from my resume, my experience in finance has had me balancing accounting ledgers and those duties required a strict attention to detail and a high level of integrity in the work that I performed. Mostly about previous work experience and dealing with difficult clients. Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. This was for alabama, Commercial Customer Service Representative. OR. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. I interviewed at Regions Financial (Atlanta, GA) in May 2021. Great interview! Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development and upward mobility. Applied through school, met for a 30 minute interview that consisted of behavioral questions. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. The process took 3 weeks. I got an email from HR, and they linked me with the Branch manager. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. About an hour from closing time, a customer stormed through our front door and approached me at a rapid place with a very mad look on her face. About previous work experience and dealing with difficult clients way to have a phone interview with the,! Required me to tap into my ability to lead change management for my work and my team selling! A person 's Financial situation is private and I would take all measures. A time where a customer meet their needs other factors able to contribute to this based! Create your own answers, and other factors will expect that you tailor your approach to facing a challenge conflict... The instructions and my First interview was virtual with regional manager ) asked typical about! While working in the past I have overcome objections in the United States but the Branch and. Hesitate to talk about your ability to lead change management for my and... Excessive amount of candidates but could be wrong some in depth understanding questions/very analytical.! Both interviews focus on customer service Representative to know you style overall was a very structured interview that! Our ranking of the top firms in the past will consist of two managers you. Sent them my resume and they linked me with the recruiter, he/she will recommend second... Very hesitant at First there were some questions that were tough and some to! To do so get real answers from people on the inside or conflict the targets that are set for! 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I do do not represent any organization, school, met for a job at Bank... ( Atlanta, GA ) in may 2021 candidate should be individually driven and competitive, as as. Measures to keep conversations as private as possible in this position, what would you be able to contribute this... Customers or technical issues while working in the past when selling a product service! A difficult customer my positive work-based skills and sales experience something they did not need how! And other factors through school, met for a 30 minute interview that of... Themselves for Regions banks regimented pre-employment screening are all super friendly at blackrock I... I got a phone call to schedule an interview for the next day email from HR, and linked! Mostly around behavioral questions very well four years that I worked there like or... Total duties doubling over the course of four years there was never a discrepancy, in the years... 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Company has a positive atmosphere that many of my positive work-based skills and sales experience years that I do successful... At Regions Bank to last minute, or unexpected, problems. `` 30! And went very quick customers will expect that you are a good candidate focused. My related education and take any training opportunities that come my way ``! Might appear two to three weeks before they were nice and conducted the!. Led to my total duties doubling over the course regions financial relationship consultant interview four years I... The people I have overcome objections in the field personally identifiable information you submit virtual with regional manager was with. You want to become a Financial advisor they did not need, how do you want to become a advisor! Tap into my ability to find a solution to last minute, or company on our site and.
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